Fear Free Certified

Angell Animal Medical Center is a Fear Free Certified Facility

The mission of the MSPCA-Angell is to protect animals, relieve their suffering, advance their health and welfare, prevent cruelty, and work for a just and compassionate society.

As a fear-free certified medical facility, our goal is to prevent and alleviate fear, anxiety, and stress in our patients.

Overview of Fear Free Standards

To become a Fear Free Certified practice, the Angell team has undergone extensive, formalized training to reduce fear, anxiety, and stress in patients, and to successfully implement Fear Free into all aspects of our practice: culture and leadership, client education, staff training, facility, and patient visits.

To certify our level of commitment and implementation, a Fear Free consultant conducted an in-person visit and assessment of our practice with results submitted to the Fear Free program for review and approval.

Angell is proud to have Fear Free professionals on our team



We work hard to provide the best care to our patients and are committed to looking after our patients’ physical and emotional well-being. Angell’s “Kitty Kruiser” carts and feline friendly exam rooms are additional steps we have taken to ease the stress of our patients. Click here to learn more about our Feline Friendly initiatives.



The Fear Free Veterinary Visit

During a typical Fear Free veterinary visit, the practice team members might use the following strategies:

  • Provide non-slip surfaces for patients to stand/rest on to improve balance and stability
  • Initially, avoid eye contact with pets and focus on clients instead
  • Use gentle pressure to soothe the pet, using a warm towel or compression garment
  • Create a calming environment with pheromone diffusers
  • Use mobile check in away from the busy front desk
  • Actively work to reduce stressful noises
  • Use elevated Kitty Kruisers, carrier covers, and feline friendly exam rooms
  • Prescribe anti-anxiety or other calming medications & supplements
  • If a patient is showing excessive signs of fear, anxiety, or stress, the team may delay or postpone the exam/procedure until a time when the pet is calmer and more relaxed



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