MSPCA-Angell Headquarters

350 South Huntington Avenue, Boston, MA 02130
(617) 522-7400
Email Us

Angell Animal Medical Centers – Boston

350 South Huntington Avenue, Boston, MA 02130
(617) 522-7282
angellquestions@angell.org
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Angell West

293 Second Avenue, Waltham, MA 02451
(781) 902-8400
For on-site assistance (check-ins and pick-ups):
(339) 970-0790
angellquestions@angell.org
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Angell at Nashoba – Low-Cost Wellness Care

100 Littleton Road, Westford, MA 01886
(978) 577-5992
angellquestions@angell.org
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Animal Care and Adoption Centers – Boston

350 South Huntington Avenue, Boston, MA 02130
(617) 522-5055
More Info

Animal Care and Adoption Centers – Cape Cod

1577 Falmouth Road, Centerville, MA 02632
(508) 775-0940
More Info

Animal Care and Adoption Centers – Nevins Farm

400 Broadway, Methuen, MA 01844
(978) 687-7453
More Info

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Privacy Policy

The Massachusetts Society for the Prevention of Cruelty to Animals (the MSPCA-Angell) cares about protecting the privacy and integrity of the information you provide us when you use our websites, including but not limited to (mspca.org, angell.org, support.mspca.org) (collectively referred to in this policy as the “Site”). This privacy policy explains how we collect, process, share, store, and protect any data and information you provide us while using our websites. By using our websites and/or submitting personal data through our website, you agree to the terms of this privacy policy and you expressly consent to the collection and use of your personal data in accordance with this privacy policy. If you have any questions about the below or wish to change your communication preferences with us, please contact webeditor@mspca.org.

What information do we collect about you?

Our registration forms, surveys, and/or e-stores require users to give us contact information that may include name, email address, mailing address, phone number, credit card information, format preference (HTML vs. Text), interests, and similar information. We do not store sensitive information from our visitors, such as credit card or social security numbers.

We collect an IP address from all visitors to our Site. An IP address is a number that is automatically assigned to your computer when you use the Internet. Other industry standard visitor data including the location of your device or computer, device type, browser version, date and time of visit and pages visited are also collected. We use IP addresses and other collected data to help diagnose problems with our servers, administer our Site, analyze trends, track users’ movements, gather broad demographic information for aggregate use in order for us to improve the Site, and deliver customized, personalized content. IP addresses and other standard data are not linked to personally identifiable information.

We may collect information about you from third party services. For example, we may receive information about you when you interact with our site through various social media networks, for example, by logging in through or liking us on Facebook or following us on Twitter. The data we receive is dependent upon your privacy settings with the social network. You should always review, and adjust as necessary, your privacy settings on third-party websites and services before connecting them with the Site.

How will we use the information we collect about you?

We may use the information we collect from you when you register, make a purchase, make a donation, sign up for our newsletter, respond to a survey or marketing communication, surf the Site, or use certain other Site features in the following ways:

We also reserve the right to disclose user information in response to subpoenas, court orders or as otherwise required by applicable law.

How long do we keep your information?

We hold on to information that you provide us for the period allowable by law where we have a justifiable business need to do so. You can request the deletion of your personal data at any time and all requests will be honored in accordance with applicable laws. Please direct these requests to webeditor@mspca.org.

Sharing your information

We may share your personal information with third party vendors and other service providers as needed to carry out services on our behalf as necessary for the operation of the Site. This may include identifying and serving targeted advertisements, billing, marketing, data analytics support, order fulfillment, and payment processing. We only work with reputable vendors who comply with applicable privacy laws.

When you make a donation to the MSPCA-Angell, it is possible that your name may be on some mailing lists shared with other reputable organizations. As a donor, you may request to have your name removed from these mailing lists. You may also request that your donation be made and recorded anonymously. To make these requests, please email webeditor@mspca.org with your full name, mailing address and a sentence requesting removal from the MSPCA-Angell shared list.

Marketing

The MSPCA-Angell uses remarketing to display ads across the internet, in particular on the Google Display Network and Facebook, based on what parts of our Site you have viewed by placing a cookie on your web browser. This cookie does not in any way identify you or give access to your computer or mobile device. This use of remarketing allows us to tailor our messages to only display ads that are relevant to you. If you do not wish to see ads from the MSPCA-Angell, you can opt out by visiting Google’s Ad settings and/or Facebook’s Ad settings.

We may work with social media companies (primarily Facebook) to show you interest-based ads to you or to your friends through Facebook’s Custom Audience Tool. This tool allows us to personalize our ads based on you or your friends’ interactions with the MSPCA-Angell. We do not share personal information about you with Facebook, but we share a hashed email address or phone number which allows Facebook to identify our advertising audience based on the information that Facebook collects from its users. If you do not want to receive interest-based ads on Facebook, you can adjust your ad preferences through your Facebook settings.

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, you can contact webeditor@mspca.org.

Your choices about your information

We will always honor your requests to modify your communication preferences with us. We respect your privacy and recognize that you may wish to limit our communications with you. We may send you emails or mailings in the future to inform or update you on MSPCA-Angell news or giving opportunities. If you choose not to receive any further communications from us, you may opt out by emailing webeditor@mspca.org with your full name, mailing address and a sentence requesting removal from the MSPCA mailing list.

For European Union (EU) or European Economic Area (EEA) users or similar international areas: you also have the right to access your personal data, the right to request we erase your personal data, the right to correct it, and the right to request that we stop processing your data. To exercise these rights, please contact webeditor@mspca.org and let them know you plan to exercise your rights under the EU/EEA General Data Protection Regulation (GDPR).

Cookies

We may use cookies to enhance your experience while using our Site. Cookies are pieces of information that some websites transfer to the computer that is browsing that website and are used for record-keeping purposes at many websites. Use of cookies makes web-surfing easier by performing certain functions such as saving your passwords, your personal preferences regarding your use of the particular website and to make sure you don’t see the same ad repeatedly. Many consider the use of cookies to be an industry standard.

Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our Site will not function properly when you view them.

To learn more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org.

How we protect your data

Our Site is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our Site as safe as possible.

All transactions on our Site are processed through a gateway provider and are not stored or processed on our servers.

All information provided to MSPCA-Angell is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We also protect account information by placing it on a secure portion of our Site that is only accessible by certain qualified employees of MSPCA-Angell who need to know such information in order to fulfill their job responsibilities or by authorized agents working on behalf of the MSPCA-Angell who are likewise fulfilling support, fulfillment or development responsibilities. Donations processed on this website are VeriSign Secured. Unfortunately, however, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.

In the event that any information under our control is compromised, the MSPCA-Angell will take reasonable steps to investigate the situation and where appropriate notify those individuals whose information may have been compromised and take other steps, in accordance with applicable laws and regulations.

A note to users outside of Massachusetts and the United States

If you are a non-US user of our website, by accessing our site and providing us with your personal data, you agree that your personal data will be processed for the purposes outlined in this privacy policy. Your personal data will be processed in the United States, where laws regarding processing of personal data may differ from the laws in your country. By providing us with your data, you consent to this transfer. For further information please contact webeditor@mspca.org. (See also “Your choices about your information” above.)

Other states provide their users with certain privacy protections. The MSPCA-Angell endeavors to comply with such laws and regulations as appropriate. For instance, the California Consumer Privacy Act (CCPA) affords California consumers with additional protections. In compliance with the CCPA, in order to make a consumer access request, correct your data or erase your data from the Site, please contact webeditor@mspca.org.

Website postings by users

Information posted on our Site by individual users, whether via sponsored blogs or other applicable forums, are the responsibility of the individual(s) posting such information. Such information does not necessarily reflect the views of the MSPCA-Angell, and in no event shall the MSPCA-Angell assume or have any responsibility or liability for any such information posted, or for any claims, damages or losses resulting from the use and/or appearance of such information. The MSPCA-Angell shall have no obligation to monitor or control postings made by individuals, but reserves the right to do so, and to remove postings that it deems inappropriate or inaccurate. Further, the MSPCA-Angell reserves the right to terminate the access of content providers or forum participants who, in the reasonable judgment of the MSPCA-Angell are posting inappropriate or inaccurate information, or who appear to be violating the copyrights or other proprietary rights of others. To the extent individual users post information or content to the Site, they grant to the MSPCA-Angell a perpetual, royalty-free, worldwide license to use, transmit, copy and display such information or content in any and all media, and further represent that they have all necessary rights to make such postings.

Do Not Track

The MSPCA-Angell does not track its users across third party websites and therefore does not respond to Do Not Track (DNT) signals. However, some third party plug-ins may keep track of your browsing activities when they serve you content, to enable them to tailor your experience.

Third parties that have content embedded on the MSPCA’s Site such as a social feature or a streaming video may set cookies on a user’s browser and/or obtain information about the fact that a web browser visited a specific MSPCA-Angell website from a certain IP address. Third parties cannot collect any other personally identifiable information from the Site unless you provide it to them directly.

A note about children

The MSPCA-Angell strives to comply with the Children’s Online Privacy Protection Act. We do not intentionally or knowingly collect personal data from website visitors that are under the age of 13. We do not specifically market to children under the age of 13. If a child under 13 submits personal information to our Site and we learn about it, we will attempt to delete the information as soon as possible.

Other websites

Our Site contains links to other websites. Please note that when you click on one of these links, you are entering another website for which the MSPCA-Angell has no responsibility. We encourage you to read the privacy statements on all such websites as their policies may be different than ours.

Changes to our privacy policy

This privacy policy is updated on a regular basis. If there are changes to this policy, we will post those changes here. All changes will be effective immediately upon posting. The last time this policy was updated was March 16, 2021.

How to contact us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, you can contact webeditor@mspca.org or at the address below:

 

Web Editor

350 South Huntington Ave

Boston, MA 02130

USA

 

 

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