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Behavior Operations Manager
Susan joined the Behavior team at MSPCA-Angell in 2013 and has since earned the Certified Professional Dog Trainer – Knowledge Assessed (CPDT-KA) certification, as well as completed a graduate certificate in Applied Behavior Analysis. Susan assists Dr. Bright in her behavior consults, coordinates training classes, and helps to keep the office running smoothly. She earned her Bachelor of Science from Boston University in 1993, where she studied mass communication and psychology. She spent almost a decade working in marketing at Dunkin’ Brands and received a Master’s degree from Emerson College in Integrated Marketing Communication. After switching gears and earning a certificate in Professional Photography at CDIA/BU in 2006, Susan spent several years working as a wedding and portrait photographer and also began to volunteer at her local shelter photographing the dogs there who were awaiting new homes. This experience led Susan to further explore animal behavior, and she earned a certificate in Canine Behavior and Training from Mount Ida College in 2013. Susan and her husband currently share their home with two Boston Terriers and a Chihuahua mix.