If your pet is having an emergency right now:

1. Please call us at 617-522-7282 to let us know you are coming and to allow us to advise you if there are things you should do for your pet before or during transport.

2. We can provide directions to our facility (350 South Huntington Ave., Boston) via phone (617-522-7282) or you may find them at MapQuest. We have ample free parking on site. After entering our driveway, proceed to the back; the hospital and emergency entrance is at the rear of our facility.

3. If your pet has ingested something that you think may be poisonous, we may recommend that you call the Animal Poison Control Hotline at: 888-426-4435. There is a charge for this call.

4. Payment is due at the time of service. Please see our Payment Policy.