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350 South Huntington Avenue, Boston, MA 02130
(617) 522-7400
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350 South Huntington Avenue, Boston, MA 02130
(617) 522-7282
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293 Second Avenue, Waltham, MA 02451
(781) 902-8400
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Angell at Nashoba – Low-Cost Wellness Care

100 Littleton Road, Westford, MA 01886
(978) 577-5992
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Animal Care and Adoption Centers – Boston

350 South Huntington Avenue, Boston, MA 02130
(617) 522-5055
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Animal Care and Adoption Centers – Cape Cod

1577 Falmouth Road, Centerville, MA 02632
(508) 775-0940
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Animal Care and Adoption Centers – Nevins Farm

400 Broadway, Methuen, MA 01844
(978) 687-7453
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Home & Yard

As the human population of Massachusetts increases, many rural areas are being developed to accommodate this growth. Consequently, habitats once solely occupied by wildlife are now becoming habitats for humans, too. As a result, encounters with wildlife around your home and yard may be more common. Click below to learn more about these specific home and yard concerns.

Garden & Lawn Concerns Trash Concerns
Finding Solutions Through a Private Company Intruder Excluder



Visit our Help for Gardeners page  for humane solutions to conflicts with wildlife interested in your garden and yard.


One person’s trash can be an animal’s downfall. Consider how your trash, if not disposed of properly, can negatively impact wildlife, and the easy steps you can take to keep animals safe.

Knowing the dangers trash pose to wildlife may help save an animal’s life.

Danger: How you can prevent it:
Animals attempting to eat the residue off of containers can swallow packaging material, which can lead to fatal blockages.
An animal can get its head stuck inside certain plastic and glass containers, as well as become trapped inside plastic bags, leading to suffocation or overheating.
  • Put container lids back on tightly. If the lids have been misplaced, crush the containers.
  • Recycle all plastic bags at your local grocery store. Don’t put plastic bags in the trash.
Items like six-pack beverage rings and fishing line can get stuck around an animal’s nose, mouth and neck, blocking off means of breathing, eating, drinking and self-defense.
  • Cut up all six-pack beverage holders and other similar packaging so that there are no closed rings.
  • Cut fishing line into small pieces or tie it into a secure bundle so that it cannot be unwound.
Broken glass and sharp edges on cans can cut an animal’s paws and mouth.
  • Use a can opener that opens cans beneath the lip of the lids, leaving only smooth edges on the cans and lids. Completely separate lids from cans.
  • Take care when placing glass bottles and containers into bins so that they do not break.
Excess trash invites animals who seek food and shelter.
  • Switch to brands that have less packaging and buy food in bulk to avoid creating excess trash.
  • Spread the word! Teach your kids, friends, and family to do the same!


The MSPCA can offer you advice and solutions that will help you solve your conflicts with wildlife in a humane, long-term, and cost-effective manner. For help with specific species, view our Animal InformationIntruder Excluder, and Humane Vendors pages. If you have questions about any of the recommendations anywhere on this site, please contact our Advocacy Department.

If you choose to go to an outside company for help, the following information may be useful.

What is a Problem Animal Control Agent (PAC)?

In Massachusetts, Problem Animal Control agents (PACs) can be called to address conflicts with wildlife. PACs are often individuals or private companies that charge a fee for their services and fall under the category of “pest control”.

The burden falls upon homeowners to make sure the person or company they hire will solve their wildlife conflict in a long-term and humane manner. While some PACs are highly professional, others are not. Keep in mind when hiring an outside party to assist you that it is illegal to relocate wildlife in Massachusetts, meaning that animals that are live-trapped on your property must be either released on your property, or killed. If a PAC agent tells you the animal will be released in another location- that is simply not the case.

Also, it’s important to know that the removal of an animal, without proper exclusion and follow-up work, will just open up habitat for another animal to call home. This means that your problem will reoccur until the proper exclusion and follow-up work are completed.

How can you feel comfortable choosing a private company to resolve wildlife conflicts? The following checklist may help you to determine if a particular PAC is right for you:

  • Does the PAC agent listen to the description of the problem and ask relevant questions without first launching into a discussion of fees and responsibilities?
  • Does the person appear to care about their work, the animals involved, and the concern of the homeowner? Are they willing to come to the scene, examine the problem, and give an estimate in writing?
  • Do they appear to be professional in approach and willingness to discuss the problem and in their manner of giving advice?
  • Does the person appear knowledgeable and take the time to explain not only what the source of the problem is but its causes and potential solutions?
  • Are they licensed by the state and bonded against any incidental damage that might be caused?
  • Do they try to scare the homeowner with talk about wildlife disease or dangerous animals?
  • Are the procedures to be used simply and concisely explained, with clear indication as to whether anything could harm the animal?
  • Do they have more than one recommendation to resolve the problem, especially recommendations that involve non-lethal solutions?
  • Does the recommendation include fixing the problem so that it does not recur? (This includes a discussion of needed structural repairs or changes such as chimney caps, alteration of human habits, or exclusion to prevent animals from getting into areas where they are not wanted.)
  • Is the work guaranteed for at least a year?
  • Do they offer a written contract that protects both parties and stipulates that non-lethal methods will be used before any lethal methods are considered, and that the homeowner will be advised and consulted if lethal control is necessary?

View a list of vendors, including PACs, on our resources page.


The following are a few tips to prevent conflicts with wildlife around your home and yard:

    • Enjoy wild animals from a distance. Never handle or attempt to pet or feed wildlife. Do not keep wildlife as pets.
    • Secure trash and recycling bins and containers. Visit Trash Concerns for more information.
    • Regularly clean outdoor grills
    • Clean up spilled seed from bird feeders to avoid attracting other wildlife
    • Keep your home in good repair
    • Secure chimneys with a chimney cover  and cover dryer vents
    • If you think a wild animal may be sick or injured, contact your local Animal Control Officer, Police Department, Massachusetts Division of Fisheries and Wildlife, or wildlife rehabilitator immediately.
    • Visit our interactive house that will allow you to choose the location of your home or yard affected by the intruder, identify the intruder, and find a humane, long-term solution.

Intruder Excluder


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